NuvoOS Now Automates Document Processing: AI That Classifies, Extracts, and Connects Data to Your Shipments

In cross-border logistics, seamless flow of data is everywhere—spread across inboxes, attachments, chat threads, and legacy systems— this is often messy and leads to mistakes and delays . For operational teams, this means hours spent tracking down files, re-entering information, and managing handoffs that should be seamless.

This slows down your supply chain, introduces avoidable errors, adds risk to time-sensitive processes, and distracts teams from higher-impact work—like managing exceptions, optimizing carrier performance, or supporting customers.

With this update, NuvoOS introduces a new AI-powered system that automatically processes incoming logistics documents—extracting critical data and linking it directly to the right shipment. It’s foundational to future automations, and a shift toward faster, more reliable operations.

What this enables

NuvoOS now leverages AI to automate every step of document processing:

• Ingests logistics documents from Zendesk, email, and WhatsApp—eliminating reliance on scattered channels and manual uploads.
• Classifies shipment documents by type (Packing List, Commercial Invoice, CCP Layout, CCP Timbrado, DODA, Entry, BOL, POD)—instantly identifying the document’s purpose and reducing sorting delays.
• Extracts structured data from each document type—This includes key information such as consignee, SKU, invoice number, merchandise description, HTS codes, quantities, unit values, currency, etc.—ensuring teams work with complete, accurate, and standardized data across every shipment.
• Attributes extracted data to the correct shipment in NuvoOS—ensuring every document is matched to its operational context without manual intervention.

By transforming unstructured documents into structured shipment data using AI, NuvoOS eliminates the need for manual file handling or information re-entry. Every document is automatically parsed, categorized, and stored with precision—creating a centralized source of truth that drives faster execution, reduces errors, and enables data-driven decisions across your operation.

Why this matters

For shippers, this means faster processing, fewer manual errors, and more confidence that every shipment is supported by complete, accurate documentation. AI eliminates delays caused by missing files, misfiled emails, or inconsistent formats—ensuring the right data is always where it needs to be.

It also frees up operational teams to focus on higher-impact work, rather than spending time tracking, validating, and managing documents.

And this is just the foundation. By centralizing and structuring document data, NuvoOS unlocks the ability to trigger further automated workflows based on real-time inputs.

It’s the first step toward a more automated, responsive, and scalable cross-border operation.

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